Our support mainly covers pre-sale questions, basic theme questions and bug reports through our support email: support@bootlab.io. To be eligible to request the technical support you must have purchased the theme and have at least one Standard, Standard Plus or Extended License.

When you send a support request please do describe your issue with as much detail as possible. If you can provide a link to your developing site then this can help us to solve your issue faster. Upon submitting a bug report, we will take it as a high priority case and we will release the fix with upcoming releases or we can send the fix to a customer via email if the customer needs the fix urgently.